I’m sure you’ve all noticed it. Emails that appear to be coming from someone you know, with nothing but a link. It grows every day. I get 10 to 20 a day. We’ve scanned our computers, run malware and spyware programs, run a firewall, and have NOT clicked on a link that was “phishing,” and yet Birdman’s hotmail account fell prey to this. While we were in Hawaii. WHILE HE WAS NOT ANYWHERE NEAR a computer.
When you go to Hotmail for a solution, they blame it on a “phishing” attack, which ultimately leaves YOU to blame. http://windowslivehelp.com/solution.aspx?solutionid=1fe6ed3e-eef6-4c57-933f-f3c408f1c5c1
Hotmail believes that this may be due to one of these reasons:
1. The user has fell victim to some type of phishing scheme – either they replied to an email threatening to close their account if they didn’t provide their password, or they went to a website that looked like the Hotmail sign-in page and provided their password.
What to do?
The fastest way to get your account back, whether it was locked or you simply forgot your password, is to reset the password using account proofs. Proofs are like spare keys. If you set them up in advance, you can later use them to prove you are the legitimate account owner. Up until now, we’ve offered two proofs, an alternate email address and a personal question paired with a secret answer. However, there were limitations to these. For example, only 25% of people with a secret question actually remembered their answer when needed.
This makes me angry, because in reality, they problem is most likely on THEIR end, and they are not owning up. Yes, they did not hack or give someone permission to hack their servers, but you can at least say, “It happened, and we don’t know why.”
I’ve found several articles that are promoting this theory, and it’s one I believe in. I’m not fond of the grammatical failure in the heading of this article, but it is STILL very basic and good information.
The Holy Grail amongst hackers – Microsoft Hotmail may have been hacked recently. The evidence was posted on an online forum October 1st 2009. Hotmail is currently the largest web-based e-mail service.
The passwords to 10 028 Hotmail accounts listed form A to B were posted on an online forum used by software developers on October 1st 2009.
Microsoft said it was investigating this incident and has not yet offered any official statement about what has happened.
“We’re actively investigating the situation and will take appropriate steps as rapidly as possible,” a spokesperson said.
The list was posted on Friday at pastebin.com but has since been taken away from the forum.
Parts of the list has been verified and the accounts on the list appeared to be genuine and mostly from Europe.
The list detailed accounts starting from A through B, indicating there are more accounts been compromised.
The worst part is, you WILL not get any help from Hhotmail, because they are denying any responsibility. If you have a Hotmail account, I would get rid of it ASAP.
Easier said than done, I know. As Birdman says, his whole LIFE is in that account.
However, you can try IMMEDIATELY changing your password and security information. I’m not sure this will solve it, but it’s worth a try.